Terms and Conditions

These Terms and Conditions apply to all bookings and purchases made with QUEX ADVENTURE GOLF LTD, trading as Quex Adventure Golf (“Quex Adventure Golf”, “we”, “us” or “our”).

Your commitment to us

When you confirm your purchase, you accept that these Terms and Conditions form the basis of the contract between QUEX ADVENTURE GOLF LTD, trading as Quex Adventure Golf, and you.

Prices

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice.

Ticket Policy

All persons entering Quex Adventure Golf must hold a valid ticket for their experience. The sale of tickets by anyone other than QUEX ADVENTURE GOLF LTD, trading as Quex Adventure Golf, is strictly prohibited.

All tickets are non-transferable, not for resale and will become automatically void on any transfer for value. Tickets will only be exchanged or refunded if Quex Adventure Golf, in its absolute discretion, chooses to do so.

For the avoidance of doubt, pre-booked tickets are non-refundable in the event that admission is refused or relinquished for any reason referred to in these Entry Conditions.

Tickets booked online will be delivered in accordance with our delivery procedure. If tickets are bought on behalf of other guests, the buyer accepts these Entry Conditions on behalf of every guest and shall ensure that these Entry Conditions are complied with by each person in the group.

Tickets must be retained at all times and submitted for inspection if required by Quex Adventure Golf. Children, whilst on site, must remain under the control or supervision of an adult at all times.

We will endeavour to ensure that as many attractions as possible are available for use by our visitors. However, we reserve the right, without prior notice, to close or change the programme of attractions and/or attraction operating hours.

Quex Adventure Golf, in its absolute discretion, reserves the right to close the whole or any part of the course at any time or to restrict the number of persons having access to the course.

The reason for any closure or restriction provided for by this condition may include technical or operational reasons, capacity, inclement weather, special events, ensuring the safety and security of visitors, or any other circumstances where Quex Adventure Golf reasonably considers closure or restriction necessary.

If the whole of Quex Adventure Golf is closed for any of the reasons set out above, we reserve the right to offer substitute tickets for admission on an alternative date.

Cancellations

QUEX ADVENTURE GOLF LTD, trading as Quex Adventure Golf, accepts no liability if a booking must be postponed for reasons beyond its reasonable control. This includes, but is not limited to, an act of God, changes in governmental regulations, fire, war, terrorist activity or civil commotion.

If an event or booking is postponed due to any of the above reasons, Quex Adventure Golf will reschedule all affected tickets to an alternative session.

Quex Adventure Golf does not offer ticket refunds unless an event is cancelled. However, tickets may be exchanged for an alternative session, subject to availability, up to five days prior to the booked session. A charge of £0.50 per ticket will be made for this service.

If it is not possible for Quex Adventure Golf to reschedule your booking, a credit note will be offered.

For the purposes of these Terms and Conditions, references to “Quex Adventure Golf”, “we”, “us” and “our” mean QUEX ADVENTURE GOLF LTD, trading as Quex Adventure Golf.